Shipping policy
Shipping Policy
At Purity Space, we aim to provide clear and reliable shipping information so you know exactly what to expect when placing an order with us.
Shipping Options
We currently offer the following shipping methods:
Standard Shipping (Free)
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Cost: Free
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Estimated delivery time: 8–15 business days
Express Shipping
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Cost: £4.99
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Estimated delivery time: 5–8 business days
Delivery times are estimates and may vary depending on your location, customs procedures and local carrier conditions.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Once your order has been dispatched, you will receive a confirmation email with tracking information, when available.
Shipping Destinations
We ship to the United Kingdom and selected European countries.
If your country is not available at checkout, please contact us before placing your order.
Tracking Information
Tracking details will be provided once your order has been shipped.
Please note that tracking updates may take several days to appear, depending on the carrier and shipping method.
Customs, Duties & Taxes
International orders may be subject to customs duties, VAT or import taxes, depending on your country’s regulations.
Any such charges are the responsibility of the customer and are not included in the product price or shipping cost.
Delays
While we strive to meet all estimated delivery times, delays may occasionally occur due to:
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customs clearance
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weather conditions
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carrier or logistical issues
Purity Space is not responsible for delays caused by factors beyond our control.
Incorrect Address
Please ensure that your shipping address is correct and complete at checkout.
Purity Space is not responsible for orders delivered to incorrectly provided addresses.
Contact Us
If you have any questions regarding shipping, please contact us at:
📧 purityspace.service@gmail.com